Widerrufsrecht
Money Back Guarantee
Not completely satisfied? Return any unused item within 30 days for a full refund.
How Returns Work
- Email us at hello@roam-wild.com with your order number
- We'll send you Instructions to return your items.
- Get your refund within 10-15 days of us receiving your return
What You Can Return
Any product in unused, original condition with tags/packaging intact.
Refund Timeline
Once we receive your return, we'll process your refund to your original payment method.
Want to Exchange?
The quickest way is to return your item for a refund, then place a new order for what you'd prefer.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.